Política de reembolso

A preorder should feel safe.

Before digital delivery

A buyer may cancel the preorder for a full refund at any time before Mission Kit 2026/2027 is digitally delivered. Send the order number and purchasing email to hello@unmutedsky.es.

After digital delivery

A cancellation request made within 14 days after delivery will be accepted where the buyer has not downloaded, opened or otherwise accessed the digital content. Once the digital content has been downloaded or accessed, voluntary withdrawal may end to the extent permitted by applicable law. This does not affect remedies for defective, inaccessible or non-conforming content, nor any non-waivable consumer right.

Processing a refund

Approved refunds are returned to the original payment method, normally initiated within 10 business days. The buyer’s bank or payment provider may require additional time to display the credit. Community access and purchase-linked benefits may be removed when a full refund is issued.